Lists of Logs

Last updated almost 6 years ago

What is the purpose of logs?
  • to identify the issue
  • to get the details of the faulty part
What do you need to check before asking a log?
  • Server | Storage | Network - Ask if the machine is up or down?
Note: if the server is completely down ask for a screenshot, engineer need to go to the site

IBM Blade : AMM Logs
IBM Server : IMM Logs
IBM Storage: DS Storage and Auto Support
IBM X-Server : Light Path Path Diagnostic Panel (Screenshot) DSA (Dynamic Support Analysis Logs)
DELL PowerEdge : DSET or OM (Open Manage) , iDrac Management, TSR Logs
Dell Equalogic Storage: Screenshot OMSA
SUN: CAM Logs (SUN STORAGE) , ILOM Screenshots
HP Proliant Server: ILO screenshots or IML Logs, HPS Report,Screenshot of Storage Management

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Servers:
Sun/Oracle: 
  • X-Series: ILOM
  • M-Series: XSCF command output "#showhardconf"
  • Sun Netra: Explorer Output
IBM:
  • X-series: IMM
  • P-Series: "#errpt -a"
DELL:
  • PowerEdge: DSET Logs
HP:
  • Proliant: iLO (Screenshots or IML Logs)
Quanta:
  • BMC (Screenshots)
Huawei:
  • **
Storages:
Sun/Oracle:
  • CAM Logs
IBM:
  • XIV **
  • DStorage: Support Data Logs
DELL:
  • MD Series: DSET Logs
  • PowerVault: DSET Logs
HP:
  • StorageWorks: **
Huawei:
  • **
EMC:
  • VNX: **
  • Celerra:
  • Clarrion: SP Collect
NetApps:
  • FAS: Sysconfig Logs
Network:
Cisco:  **

Tape Library:
IBM:
  • TS Series: Web Service Management Screenshot
Dell: 
  • TL Series: Web Service Management Screenshot
OS:
Linux:  #dmesg
AIX:  SNAP Logs, #errpt -a
Solaris: Explorer output
Windows : Event viewer

Tags: ITSM Logs, Dell, HP, IBM, AIX, Solaris, Sun, Server logs, Screenshot